Refund and Returns Policy
Refund and Returns Policy
At Wonderbox, we are committed to ensuring you are satisfied with your purchase. Please read our cancellation, exchange, and refund policies below for a seamless shopping experience.
Cancellation: If you change your mind before your order has been processed, you may cancel it by contacting our customer service team at 81222401. Please note that cancellation can only be processed if your order has not yet been dispatched.
Exchange: We offer exchanges within 7 days of receiving your order, provided the following conditions are met:
- The product is unused, in its original packaging, and in the same condition as when it was received.
- Additional delivery charges for exchanges will be your responsibility.
- We do not accept exchanges if the original packaging has been opened or damaged.
Wrong or Defective Products: If you receive a wrong or defective product, please contact our customer service team immediately at 81222401. We will address your concern promptly and assist you in resolving the issue.
Refund Policy: Unfortunately, we do not offer refunds. However, if you are dissatisfied with your purchase for any reason, we encourage you to contact us, and we will work with you to find an appropriate solution.
Thank you for shopping with Wonderbox. Your satisfaction is our priority!