INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, all the images on our website are professionally taken in a studio to accurately represent our products. While we make every effort to ensure that the photos reflect the true appearance of the items, please note that there may be slight variations in color or details due to lighting, screen settings, or photography angles. Rest assured, the product you receive will be as close to the image as possible. If you have any concerns, feel free to contact us for more information.

What is the delivery time?
  • Inside Beirut: Estimated delivery within 2 days.
  • Outside Beirut: Estimated delivery is up to 4 working days (excluding weekends and public holidays).
  • Delivery times may vary depending on location and availability.
Can I exchange a product?

Yes, we accept exchanges within 7 days of receiving your order, provided the product is unused, in its original packaging, and in the same condition as when it was received. Additional delivery charges for exchanges will be borne by you.

Do you ship outside of Lebanon?

Yes 

How do I contact customer service?

You can reach our customer service team at 78940942 or by emailing us at orders@wonderboxlb.com for any inquiries or assistance.

CONTACT US FOR ANY QUESTIONS