Privacy Policy

At Wonderbox, we are committed to protecting your privacy and ensuring a safe and secure online experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and interact with our services.

1. Information We Collect:

When you use our website, we may collect the following types of information:

  • Personal Information: This includes your name, contact details (email address, phone number), delivery address, and payment information, which are necessary for order processing and delivery.
  • Non-Personal Information: We may collect non-personal information such as your IP address, browser type, and pages visited on our website to improve user experience and analyze website performance.

2. How We Use Your Information:

We use the information we collect to:

  • Process and fulfill your orders, including delivery and payment.
  • Communicate with you regarding your orders, inquiries, and customer service requests.
  • Send marketing communications, updates, and promotional offers if you opt-in for such notifications (you can unsubscribe at any time).
  • Improve our website, services, and user experience by analyzing browsing patterns and website traffic.

3. Payment Information:

For payment processing, we use third-party payment providers. We do not store or have access to your sensitive payment details, such as credit card numbers. All payment transactions are encrypted and handled by trusted payment processors.

4. How We Protect Your Information:

We use a combination of technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include secure servers, encryption, and regular security audits.

5. Sharing Your Information:

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers such as delivery companies (e.g., Sakrexpress) to facilitate order fulfillment and processing. These third parties are obligated to protect your information and use it solely for the purposes of delivering our services.

6. Cookies:

Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and improve website functionality. You can manage your cookie preferences through your browser settings, but disabling cookies may affect some website features.

7. Your Rights:

You have the right to access, correct, or delete your personal information at any time. If you would like to update your information or have any concerns regarding your privacy, please contact us at orders@wonderboxlb.com.

8. Changes to This Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Wonderbox
Phone: 81222401
Email: orders@wonderboxlb.com

Thank you for trusting Wonderbox with your personal information. We are committed to safeguarding your privacy and providing you with an excellent online shopping experience.